How helping out became a job
I have lived in Croatia for six years. What began as a move turned into something else fairly quickly.
It started when neighbours left in the autumn and needed someone to look at the roof after a storm. Then came the friend whose pool pump failed in July while he was sitting at home abroad. Then his friends. At some point I had a bunch of keys in a drawer that needed a list.
What stood out was that it was always the same thing underneath, not cleaning or mowing, but the feeling of having no control from a thousand kilometres away. A dripping pipe is a two-minute job in March and a renovation in June. The only difference is whether somebody looked.
„Most of the damage I have seen here was not a catastrophe. It was small things nobody noticed for nine months.“
Mathis, founderThe favours became a registered business because there was no other way: anyone who instructs tradespeople, holds keys and makes decisions in an emergency needs insurance and a contract. We put both in place before we took on the first client we did not know personally.
What has stayed from those early days is that we still look after every property as if it belonged to someone we might run into at the bakery. That limits how many houses we can take on, and how far our area reaches.