Care that matches how you use the house
Whether you use your house yourself or rent it out, the demands differ. That is why our services are grouped around both situations. Inspections and basic work are done by our own team; trade work goes to partner firms we have known for years.
Three services every property needs
These three are the base of any arrangement, whether you rent out the house or keep it for yourself. Everything else builds on them.
Property inspections
Inside and out to a fixed checklist: roof, façade, windows, plumbing, electrics, damp, pests. After every visit you receive a report with photographs by email.
In the guide: The smoke over Dalmatia: where it comes from and what it does to your house, What a standard Croatian household policy leaves out
Keyholding and emergencies
Your keys are held in a secured cabinet and every removal is logged. After a storm, a leak or a break-in we are on site within hours.
In the guide: What a standard Croatian household policy leaves out, After the storm: what the insurer actually needs, and in what order
Trades coordination
We obtain quotes from our partner firms, instruct them once you approve, attend while the work is done and check the invoice, summarised for you in English.
In detail: Handyman service
Arrive and be on holiday straight away
Your house stands empty most of the year and should still be in the state you left it in. These services sit on top of the core arrangement.
Pool and garden
A pool forgives no pause. We test the water, dose it, clean filters and skimmers and keep the garden in shape, so nothing has to be laboriously recovered when you arrive.
In winter we close the pool down; in spring we bring it back into service, including a check of the equipment.
Included
- pH and disinfectant measured, chemicals dosed
- Basin, skimmer and filter system cleaned
- Visual check of pump, plant and cover
- Lawn mown, hedges and shrubs cut back
- Irrigation checked and adjusted
- Pool and grounds closed down and reopened seasonally
In detail: Pool care, Garden care
Arrival and departure
Instead of spending the first day of your holiday cleaning, you walk into a house that is ready: aired, clean, beds made, water and power checked. With a stocked fridge if you want one.
After you leave we take care of the final clean and secure the house for the empty months.
Included
- Thorough clean before you arrive, airing, beds made up
- Fresh bed linen and towels
- Water, power, boiler and air conditioning function-tested
- Welcome shop to your list (optional)
- Final clean after departure
- House secured: water off, shutters, appliances
Authorities, post and administration
Croatian official post arrives without warning and with a deadline. We take in your post, read it, translate what matters and tell you plainly whether you need to act and by when.
We also deal with utilities, the municipality and the building manager on your behalf, under an authority we draft together.
Included
- Post received, reviewed and forwarded
- Relevant letters translated into English
- Deadlines tracked and flagged in good time
- Contact with electricity, water and waste providers
- Meter readings taken and documented
- Attendance at appointments with the municipality and authorities
In the guide: Manager, representative, caretaker: three different jobs, one confusing word, The first hundred days after buying a property in Croatia
A local contact for your guests
Renting out only works with somebody who opens the door on arrival and answers the phone when something goes wrong. These services are added to the core arrangement.
Guest support and check-in
We meet your guests in person, hand over the keys, explain the house and its systems and stay reachable during the stay. At check-out we inspect the property and report any damage to you immediately.
Late arrivals and last-minute changes are the norm, not the exception, we plan for them from the start.
Included
- Personal check-in including a walk-through of the house
- Keys handed over and taken back
- Reachable for your guests throughout the stay
- Check-out with condition check and damage report
- Deposit handling to your instructions (optional)
- English, Croatian and German
In the guide: The registration number: what every rented property in Croatia now needs, Tourist tax for landlords in Croatia: a flat rate per bed, three deadlines and one widespread misconception
Changeover cleaning and laundry
Between two bookings there are often only a few hours. We clean, change the linen, restock consumables and tell you when something is missing or broken, before the next guest notices.
Included
- Full changeover clean between bookings
- Bed linen and towels changed, laundry service
- Soap, paper and cleaning products restocked
- Inventory check of crockery, textiles and contents
- Photo documentation where anything is damaged
- Scheduling along your booking calendar
In detail: Cleaning and laundry
eVisitor, tourist tax and reporting duties
Every guest in Croatia has to be registered in the eVisitor system, and the tourist tax is settled through it. We file the registrations on time and give you a monthly overview.
Please note: we are not permitted to give tax advice, for that we introduce you to a Croatian tax adviser.
Included
- Every guest registered and deregistered in eVisitor
- Filed within the statutory deadline
- Tourist tax recorded and settled
- Monthly overview of occupancy and levies
- Price list displayed as Croatian rules require
- Referral to a tax adviser where needed
In the guide: The flat-rate income tax for landlords: paid per bed, decided by a piece of paper, The registration number: what every rented property in Croatia now needs
Building and renovation supervision
A renovation run from abroad is where most owners lose money: nobody is on site, variations go unchecked, dates slip without anyone noticing.
We represent your interests on the ground, from the quotation stage through to handover. You receive a weekly progress report with photographs and always know where the project stands.
In detail: Renovation supervision
Before the start
- Quotes obtained
- Scope compared
- Dates agreed
While work runs
- Site visits
- Weekly photo report
- Variations checked
At completion
- Handover on site
- Snagging list kept
- Invoices checked
Typical projects
Bathroom and kitchen refits, roofing, façades, pool construction, air conditioning, solar, terraces and grounds.
Our own team, plus firms we know
We are not a listings portal. Whoever drives to your house either belongs to our team or to a business we have worked with for years.
We do this ourselves
- Property inspections
- Keyholding and emergencies
- Pool and garden
- Cleaning and laundry
- Guest support and check-in
- Official post and translation
We instruct these
- Plumbing, heating, air conditioning
- Electrical work
- Roofing and façades
- Pool construction and plant
- Joiners and decorators
- Pest control
Always only after you approve, except for immediate measures to limit damage.
We refer you on
- Tax advice
- Legal advice and notaries
- Estate agency
- Arranging insurance
We name people we have checked, but we do not act as advisers ourselves.
Pricelist
A flat in a managed building and a stone house on an island with a pool are not the same job, so a single figure would be a fiction. These are the ordinary cases. Anything unusual about your property we say before we start, not on the invoice.
Somebody looks, regularly, and you see what they saw.
The house kept in order, not just observed.
Your house dealt with, including the paperwork.
What it looks like when something happens
A small earthquake, and a ceiling on the bathroom floor
A magnitude 3.9 tremor at half past one in the morning brought a metre of ceiling down in an empty flat in Šibenik. It was found two days later.
Read onThe fire near Omiš: what matters now for owners
Around 1,000 hectares burned between Lokva Rogoznica and Omiš. What owners who are not on site should do, in which order, and which deadlines are short.
Read onAbout the services
Do I have to book everything in a section?
Can I book the own-use services if I rent out the property?
How often does somebody visit the property?
What happens if an inspection turns up damage?
Do you handle payments from my guests?
Are you insured?
Depending on how you use the property
Property management Croatia
What the term actually means in Croatia, where the statutory building manager stops, and the paperwork side: utilities, bills, deadlines, records.
Villa management Croatia
Larger houses with grounds, pool and a lot of technology, where a walk-through is not enough and presentation matters.
Caretaker service Croatia
The hands-on side: walk-throughs, small repairs, seasonal work, storm call-outs.
Holiday home management Croatia
Your own stays and your rental season: arrivals, changeovers, guests, eVisitor.
Property inspections Croatia
The method itself: intake, checklist, photo reports and three escalation levels.
Property check before buying
Before you own anything: the setting walked, the building surveyed, the title checked, by somebody who earns nothing from the sale.
All of it happens on site, between the Kvarner Bay and the Makarska Riviera, the 37 towns we cover.
Which services does your property need?
Tell us briefly about your situation and we will say honestly what makes sense, and what you can save yourself.