Cleaning and laundry in Croatia
Cleaning is the service owners assume is easy to buy, and then spend three seasons replacing people over.
The difficulty is not the cleaning. It is doing the same thing every time, at short notice, in August, and telling you honestly when something is broken. We work to a written standard per house, with photographs of the finished rooms. If a guest breaks a glass door, you hear it from us the same day, with a picture, before they message you.
Cleans that are not changeovers
- Deep clean before your arrival, including what a changeover skips: windows, cupboards, appliances, the dust a closed house collects
- Departure clean and securing: fridge emptied, waste removed, water and gas closed, shutters down
- Seasonal deep clean behind appliances, inside cupboards, curtains, mattresses, air conditioning grilles
- Post-renovation clean, done twice, because builder’s dust always needs twice
- Window and terrace cleaning: salt and dust off glass, frames, railings and surfaces
- Linen washed, dried and returned, or exchanged with a rental set when the turnaround is too tight
Changeover cleaning
Bathrooms, kitchen, floors, terrace, bins and glass. Beds made and towels laid out to the same arrangement every time. Consumables restocked and itemised. The inventory checked against a written list, damage photographed and reported the same day — which is the only version of a deposit conversation that survives contact with a guest. Same-day turnarounds are the normal case in July and August, and they work when the cleaning, the linen and the technical check are sequenced together rather than booked separately from three directions.
Linen that does not date the listing
Bed linen and towels are washed, dried and returned, or exchanged with a rental set when the turnaround is too tight to launder in between. Stock is counted each season and replaced when it goes grey. Nothing dates a listing photograph faster than the towels, and nothing is cheaper to fix.
Where we stop
We will not report on work we did not do. If you keep your own cleaner and want us for everything else, that is a normal arrangement and we will coordinate on changeover timing — but the photographs and the condition report cover our visits only. A report that quietly vouches for someone else’s work is worth nothing to you the day it matters.
Cleaning: what owners ask
Do you clean for owners who do not let?
Can we use our own cleaner and only take the rest?
What happens if a guest leaves the house badly?
Do you supply the linen?
Tell us about the house
Beds, bathrooms, whether it is let and how tight the turnarounds get. Then we can quote properly.